Travel Cloud Pro
  • Introduction
  • Overview
    • Introduction
      • How TCP Exchange works
      • Important to remember
      • TCP Exchange in non-IATA agencies
    • Getting started
      • Create account in TCP
      • Create a TCP Organization
    • Settings
      • Add PCC to TCP account
      • Adding/inviting users under same TCP organization
      • Adding another branch PCC under same TCP account
    • How to switch between PCCs
    • Application MENU
  • Country Admin Access
  • Starting with Exchange
    • Exchange process
    • How to open a PNR
      • Good to remember
    • Select a ticket for exchange
      • Load a ticket by number
    • Select the exchange option
      • Select additional options
    • New calculation
      • Penalty, commission and other additional options
        • Penalty collected on EMD
        • Penalty collected as a tax
        • Penalty to fare
      • Comparison table
        • Modification in Comparison table
    • Payment
    • Copy option - multiple passengers
    • Required check
    • Document issuance
  • Exchange examples
    • Informative pricing
    • Exchange using stored fare
    • Exchange of IT ticket
    • Involuntary changes
    • FQP used with TCP
  • Video Tutorials
  • FAQ
Powered by GitBook
On this page
  • The second exchange of IT ticket – Initial Information
  • Open a PNR in TCP Exchange
  • Expand the ticket
  • Click on EXCHANGE
  • Select exchange and additional options
  • Add missing ticket data
  • Old and New Fare is displayed
  • Penalty plus additional options to be selected
  • Comparison table is shown
  • Explanation of the Comparison table
  • Payment and copy options
  • Required confirmation
  1. Exchange examples

Exchange of IT ticket

PreviousExchange using stored fareNextInvoluntary changes

Last updated 3 years ago

Please find below the workflow of how to process an exchange of an IT ticket in TCP Exchange.

The second exchange of IT ticket – Initial Information

Open a PNR in TCP Exchange

Expand the ticket

Click on EXCHANGE

Select exchange and additional options

Add missing ticket data

It is necessary to enter the Fare manually because all ticketing data is copied from the previous ticket/IT ticket where the Fare is not shown. TCP Exchange cannot also read PFC breakdown related to the FX tax because it is missing in the previous ticket. Therefore, PFC must be entered manually as well.

Old and New Fare is displayed

Penalty plus additional options to be selected

Comparison table is shown

Explanation of the Comparison table

Payment and copy options

Required confirmation

Now the ticket can be exchanged, and a new ticket and EMD for penalty issued. Or everything can be stored in PNR and issued later. Then the agent will use TKP to issue the new ticket and EMDI… to issue EMD for penalty.

Original tickets
The first exchange
Fare and Fare calculation of the previous ticket
New itinerary