Travel Cloud Pro
  • Introduction
  • Overview
    • Introduction
      • How TCP Exchange works
      • Important to remember
      • TCP Exchange in non-IATA agencies
    • Getting started
      • Create account in TCP
      • Create a TCP Organization
    • Settings
      • Add PCC to TCP account
      • Adding/inviting users under same TCP organization
      • Adding another branch PCC under same TCP account
    • How to switch between PCCs
    • Application MENU
  • Country Admin Access
  • Starting with Exchange
    • Exchange process
    • How to open a PNR
      • Good to remember
    • Select a ticket for exchange
      • Load a ticket by number
    • Select the exchange option
      • Select additional options
    • New calculation
      • Penalty, commission and other additional options
        • Penalty collected on EMD
        • Penalty collected as a tax
        • Penalty to fare
      • Comparison table
        • Modification in Comparison table
    • Payment
    • Copy option - multiple passengers
    • Required check
    • Document issuance
  • Exchange examples
    • Informative pricing
    • Exchange using stored fare
    • Exchange of IT ticket
    • Involuntary changes
    • FQP used with TCP
  • Video Tutorials
  • FAQ
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  1. Overview
  2. Introduction

How TCP Exchange works

  • The first, second or subsequent exchange before departure – the Fare calculation is created based on the entry >FQ<.

  • The first, second or subsequent reissue after departure – the Fare calculation is created based on the entry with the original ticketing date >FQ.Tddmmmyy<.

  • If the desired Fare calculation is not returned using the entries above, TCP Exchange offers more FQ options for automatic calculation such as:

    • the possibility to add PTC (passenger type code – e.g. YTH for youth, SRC for senior citizen etc.) or account code in case of private Fares filed by the carriers.

    • >FQ.Hddmmmyy< = pricing with the fare valid on the date entered and current taxes.

    • >FQ@Fare basis< = pricing with current fare and taxes, specified fare basis used

  • Schedule changes – used in cases such as change of flight, date and routing involuntarily. In this case no calculation is required, but all ticketing data are copied from the previous/original ticket.

  • Manual mask – which can be used by the agent to store the Fare completely manually but without using cryptic entries.

  • For exchanges before departure – the original PNR where the ticket was issued or new PNR can be used. Then the original ticket number must be entered manually by the agent.

  • Filed Fare and Exchange mask are stored and prepared for the exchange/reissue automatically.

  • Filed Fare already stored in a PNR can be used as well.

  • There are 3 ways to collect a penalty:

    • as an EMD – SVC element is created and an EMD is automatically issued during the exchange/reissue process.

    • as a tax

    • to the Fare as Q surcharge in Fare calculation

  • TCP Exchange is checking the name of passenger in the PNR with the name of passenger on the original ticket and if it doesn’t match, a warning message is displayed.

  • Exchange/reissue of IT tickets – see example later in this manual.

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Last updated 3 years ago