Travel Cloud Pro
  • Introduction
  • Overview
    • Introduction
      • How TCP Exchange works
      • Important to remember
      • TCP Exchange in non-IATA agencies
    • Getting started
      • Create account in TCP
      • Create a TCP Organization
    • Settings
      • Add PCC to TCP account
      • Adding/inviting users under same TCP organization
      • Adding another branch PCC under same TCP account
    • How to switch between PCCs
    • Application MENU
  • Country Admin Access
  • Starting with Exchange
    • Exchange process
    • How to open a PNR
      • Good to remember
    • Select a ticket for exchange
      • Load a ticket by number
    • Select the exchange option
      • Select additional options
    • New calculation
      • Penalty, commission and other additional options
        • Penalty collected on EMD
        • Penalty collected as a tax
        • Penalty to fare
      • Comparison table
        • Modification in Comparison table
    • Payment
    • Copy option - multiple passengers
    • Required check
    • Document issuance
  • Exchange examples
    • Informative pricing
    • Exchange using stored fare
    • Exchange of IT ticket
    • Involuntary changes
    • FQP used with TCP
  • Video Tutorials
  • FAQ
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  1. Exchange examples

Exchange using stored fare

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Last updated 3 years ago

Using stored fare quote

Please find below the workflow of how to process an even exchange in TCP Exchange using fare quote for revised itinerary already stored in the PNR.

If there are more passengers with the same Fare and same passenger type code (PTC), you can store Filed Fare for one passenger only and the other passengers can be copied afterwards.

For exchange it is necessary to open the ticket with the OPEN status (i) and click on EXCHANGE. You cannot start with Fare Quote.

If the agent starts with Fare Quote anyway and clicks on USE FOR EXCHANGE BUTTON, a pop-up window appears with a warning message about the correct procedure for exchange.

So as explained above, it is necessary to start with the ticket, to click on (i), then to click on EXCHANGE and use the option Exchange using store fare quote.

Once you click on EXCHANGE, an option can be selected:

Only now you can click on FARE QUOTE (i) and then on PROCESS:

Now you can continue as always.