Travel Cloud Pro
  • Introduction
  • Overview
    • Introduction
      • How TCP Exchange works
      • Important to remember
      • TCP Exchange in non-IATA agencies
    • Getting started
      • Create account in TCP
      • Create a TCP Organization
    • Settings
      • Add PCC to TCP account
      • Adding/inviting users under same TCP organization
      • Adding another branch PCC under same TCP account
    • How to switch between PCCs
    • Application MENU
  • Country Admin Access
  • Starting with Exchange
    • Exchange process
    • How to open a PNR
      • Good to remember
    • Select a ticket for exchange
      • Load a ticket by number
    • Select the exchange option
      • Select additional options
    • New calculation
      • Penalty, commission and other additional options
        • Penalty collected on EMD
        • Penalty collected as a tax
        • Penalty to fare
      • Comparison table
        • Modification in Comparison table
    • Payment
    • Copy option - multiple passengers
    • Required check
    • Document issuance
  • Exchange examples
    • Informative pricing
    • Exchange using stored fare
    • Exchange of IT ticket
    • Involuntary changes
    • FQP used with TCP
  • Video Tutorials
  • FAQ
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  1. Starting with Exchange

Select the exchange option

PreviousLoad a ticket by numberNextSelect additional options

Last updated 3 years ago

After you click on EXCHANGE, TCP Exchange will offer you 4 options:

EXCHANGE OPTION – you need to select one of 4 options based on the type of the exchange process:

Exchange using new fare quote

This option is mostly used for recalculation of the modified itinerary. The calculation is done by the Travelport+ pricing system based on the entry created by TCP Exchange according to agent’s instructions.

Exchange using stored fare quote

The Filed Fare already stored by the agent in the PNR can be used for the exchange in TCP Exchange. This option cannot be used for reissue after departure, when already flown segments are still shown in the active part of the PNR. Otherwise the new ticket will not be reissued correctly!!!

Involuntary changes

This option can be used for any schedule changes or involuntary rerouting. No recalculation is done, but all ticketing data is copied from the original ticket.

Manual mask

There is a possibility to create a manual mask and to enter all ticketing data manually without knowing cryptic entries.

The agent should select one of the above options to determine how to procede with the exchange.