Travel Cloud Pro
  • Introduction
  • Overview
    • Introduction
      • How TCP Exchange works
      • Important to remember
      • TCP Exchange in non-IATA agencies
    • Getting started
      • Create account in TCP
      • Create a TCP Organization
    • Settings
      • Add PCC to TCP account
      • Adding/inviting users under same TCP organization
      • Adding another branch PCC under same TCP account
    • How to switch between PCCs
    • Application MENU
  • Country Admin Access
  • Starting with Exchange
    • Exchange process
    • How to open a PNR
      • Good to remember
    • Select a ticket for exchange
      • Load a ticket by number
    • Select the exchange option
      • Select additional options
    • New calculation
      • Penalty, commission and other additional options
        • Penalty collected on EMD
        • Penalty collected as a tax
        • Penalty to fare
      • Comparison table
        • Modification in Comparison table
    • Payment
    • Copy option - multiple passengers
    • Required check
    • Document issuance
  • Exchange examples
    • Informative pricing
    • Exchange using stored fare
    • Exchange of IT ticket
    • Involuntary changes
    • FQP used with TCP
  • Video Tutorials
  • FAQ
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FAQ

Q: When it comes to pricing, what is counted as one transaction?

A: The transaction is counted at the moment of creation of the exchange mask and EMD for printing (= a single transaction).

Q: If the agent only used TCP to check on the fare difference but did not reissue the tickets, is that counted as a transaction?

A: No, it is not.

Q: If TCP is used for PNR with 3 passengers – is that 1 transaction or 3?

A: If the exchange mask is copied, we count 1 transaction for all 3 passengers. If you start a fresh exchange for each passenger, each is counted as one transaction, ie. in this example 3 transactions.

Q: Is there any difference between how voluntary and involuntary exchanges are counted?

A: No.

PreviousVideo Tutorials

Last updated 3 years ago