Travel Cloud Pro
  • Introduction
  • Overview
    • Introduction
      • How TCP Exchange works
      • Important to remember
      • TCP Exchange in non-IATA agencies
    • Getting started
      • Create account in TCP
      • Create a TCP Organization
    • Settings
      • Add PCC to TCP account
      • Adding/inviting users under same TCP organization
      • Adding another branch PCC under same TCP account
    • How to switch between PCCs
    • Application MENU
  • Country Admin Access
  • Starting with Exchange
    • Exchange process
    • How to open a PNR
      • Good to remember
    • Select a ticket for exchange
      • Load a ticket by number
    • Select the exchange option
      • Select additional options
    • New calculation
      • Penalty, commission and other additional options
        • Penalty collected on EMD
        • Penalty collected as a tax
        • Penalty to fare
      • Comparison table
        • Modification in Comparison table
    • Payment
    • Copy option - multiple passengers
    • Required check
    • Document issuance
  • Exchange examples
    • Informative pricing
    • Exchange using stored fare
    • Exchange of IT ticket
    • Involuntary changes
    • FQP used with TCP
  • Video Tutorials
  • FAQ
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  1. Starting with Exchange

Select a ticket for exchange

PreviousGood to rememberNextLoad a ticket by number

Last updated 3 years ago

Once you open a PNR:

You have to select which ticket you will make the exchange for. TCP Exchange displays all ticktes that are attached to the PNR. Tickets are marked in colours represented by Coupon status (OPEN, VOID, EXCH, RFND, etc.):

Click on EXCHANGE to start the exchange process. TCP Exchange will offer 4 exchange options.

You can display the ticket by clicking on "i":

Example with VOID and OPEN status ticket