Select ticket for exchange

Once you open PNR

You have to select which ticket you will make the exchange for. TCP displays all ticktes which are attached to PNR. Tickets are marked in colours represented by Coupon status (OPEN, VOID, EXCH, RFND, etc..)

Example with VOID and OPEN status ticket

The ticket is displayed by clicking on "i"

Click on “EXCHANGE” button to start the exchange process. TCP will offer four exchange options.