Travel Cloud Pro
Travel Cloud Pro
Introduction
Overview
Introduction
Getting started
Settings
How to switch between PCCs
Starting with Exchange
Exchange process
How to open PNR
Select ticket for exchange
Load ticket by number
Select Exchange Option
New Calculation
Payment
Copy option - multiple passengers
Required check
Document issue
Exchange examples
Informative pricing
Exchange using stored fare
Exchange of IT ticket
Involuntary changes
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Select ticket for exchange

Once you open PNR

You have to select which ticket you will make the exchange for. TCP displays all ticktes which are attached to PNR. Tickets are marked in colours represented by Coupon status (OPEN, VOID, EXCH, RFND, etc..)

Example with VOID and OPEN status ticket

The ticket is displayed by clicking on "i"

Click on “EXCHANGE” button to start the exchange process. TCP will offer four exchange options.

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Good to remember
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Load ticket by number
Last updated 12 months ago